Returns Policy

The terms and conditions described in this policy apply to all products purchased from the Famous Pets online store.

• In case you wish to return goods due to a change of mind, you bear the immediate cost of returning the products.

• You can return the products you have ordered within 14 days from the day of receipt with your receipt, your order form, the order confirmation email

• The shipping partner can return them for you for an additional fee. The charge for transporting your products depends on the zip code of your area and the weight of the goods.

• The products you want to return must be in perfect condition, with closed packaging. You are responsible for the cost of returning the products unless the product is faulty.

• If they are not returned within 14 days then Famous Pets may not accept any return or product replacement. In addition to the rights provided by the returns policy, all rights applicable to consumers from the existing provisions and laws regarding the sales contract, as well as any right arising in connection with the warranty conditions of the products, are recognized in any case.